Why Online Business Reviews Matter

In today's digital world, online business reviews matter more than ever. The feedback that customers leave across various platforms, including Facebook and Google, plays an important role in the decision making of new clients.

1. Increased Traffic and Revenue

Increased revenue and traffic are, by far, the biggest reason as to why online business reviews matter. Acquiring more 5 star reviews typically translates into higher customer confidence ratings and even improved search result rankings.

While online reviews could be overlooked in the past, they're absolutely essential in today's highly competitive world.

2. Build Credibility with Online Business Reviews

When someone is looking for a service such as bookkeeping, their first instinct is to ask a friend or search the internet. Googling "bookkeeping near me" will result in a multitude of businesses in your area who all do the same thing. What your customers say about you online can make or break your business.

3. They're Basically Word-of-Mouth

Word-of-mouth is a phenomenon like no other in business. The vast majority of a person's decisions are based on the information that is shared from friends and family. Today, word-of-mouth has gone digital in the form of online business reviews. Stand above your competition by requesting online business reviews for your business today.